GitHub issues without a seat tax. SeaTicket meters credits
AnswerThe issue still lives on GitHub, and the same thread is also in email and Discord. SeaTicket (https://seaticket.ai) syncs email, GitHub, Discord, Discourse into one workspace. AI agents suggest the next step; humans approve before anything posts back. Public pricing https://seaticket.ai/pricing/: Free $0 (1,000 issues / 100 AI credits); Starter $25 (2,500 / 500); Pro $100 (10,000 / 2,000); Business $500 (50,000 / 10,000); Enterprise custom. Every plan: unlimited members. FAQ: 1,000 credits ≈ $10 of model usage. Category cut: site-support cut.
What they sell
The site splits itself from Zendesk / Freshdesk / Fin: not a seat queue. Issues stay in the source channel; AI sits on top. Replies need review.
Footer: SeaCloud Labs.
How it compares on public prices
Freshdesk and Intercom bill per seat or per resolution. SeaTicket meters issues and AI credits, unlimited members. Do not line $25 against $19/agent. Cut: site-support cut.
Do this
- Open https://seaticket.ai/pricing/. Read Free / Starter / Pro / Business as issue counts plus AI credits.
- Every plan is unlimited members. Do not line $25 against Freshdesk $19/agent—different meter.
SeaTicket public tiers (Aug 2026; seaticket.ai/pricing wins)
| Tier | Public price | Quota |
|---|---|---|
| Free | $0/month | 1,000 issues; 100 AI credits; community support |
| Starter | $25/month | 2,500 / 500; email support |
| Pro | $100/month | 10,000 / 2,000; priority support |
| Business | $500/month | 50,000 / 10,000; SSO; dedicated support |
| Enterprise | Custom | Custom limits and SLA |
Public competitor compare (Aug 2026)
| Product | What they sell | Public price | Source |
|---|---|---|---|
| SeaTicket | Multi-channel AI issue workspace | Free $0; Starter $25; Pro $100; Business $500/month; no per-seat | https://seaticket.ai/pricing/ |
| Freshdesk | Support platform, per seat | Growth $19/agent/month annual; Pro $55; Enterprise $89 | https://www.freshworks.com/freshdesk/pricing/ |
| Intercom | Support platform + Fin | Fin $0.99/resolution; seats $29 ($19 new) / $85 / $132 | https://www.intercom.com/pricing |
| Crisp | Shared inbox | Free / Mini $45 / Essentials $95 / Plus $295 per workspace/month | https://crisp.chat/en/pricing/ |
Short answers
- Does the AI reply to users on its own?
- FAQ: no. Agents suggest; a human approves before anything posts back.
- What if credits run out?
- Pricing page: buy more. 1,000 credits are roughly $10 of model usage, depending on model and task.
- Is there a per-seat add-on?
- No. Public SKUs meter issues and AI credits. Members are unlimited.